Learning Management (LMS) Administrator

Location
US-CA-Oakland

 

Galileo is looking for an organized, tech savvy collaborator to join our Training team to oversee our learning management system. 

 

We value divergent thinkers who bring various experiences and viewpoints to the table at Galileo. We strongly encourage members of underrepresented groups and people of diverse backgrounds to apply.

 

What’s the job, really?

 

We’re looking for an LMS Administrator who not only enjoys putting things in order, but also relishes managing details in support of the success of a team. Essential responsibilities: 

  • You’ll provide overall support, maintenance, and management of our Learning Management System (LMS). This includes being the internal expert on all LMS functions and features, managing the vendor relationship, creating and uploading custom training pathways and content, and holding staff accountable for training completion. 
  • You’ll act as the training team’s customer and tech support person. You’ll provide technical support to all LMS users, navigate obstacles related to maintaining the system, and troubleshoot user interface issues and glitches. 

 

  • You’ll review and revise eLearning content and be the final reviewer and editor before content is shared with its audience. 

 

  • You’ll provide project management or process support for projects across teams. This includes working with teammates to define and strategize about user roles, pathways and curriculum organization, partnering with the People Operations team on training hours and payment, and running reports for leaders throughout the organization.

 

Who are you?

 

  • You are intrigued or inspired by Galileo’s mission and purpose. Innovation education, project-based learning, and working in a professional, welcoming, camp-inspired culture sound like things you’re ready to explore or sign up for.

 

  • You’re an analytical problem solver. Solving puzzles makes you downright giddy. You love to take a software program and figure out how to make it work for specific needs.

 

  • You can juggle - and juggle well. You thrive on being organized. You love fine-tuning logistics and ensuring efficiency. You can manage a variety of projects simultaneously. You manage your time well and keep your calendar in tip-top shape. 

 

  • You are collaborative and an effective communicator. It’s part of your personal brand to be team-oriented, clear and concise, and take ownership over anything on your plate.

 

What are we looking for?

 

  • Bachelor's degree or equivalent experience
  • Skilled at providing technical support, and communicating technical information to non-technical end-users
  • Service-minded with a passion for helping others
  • Collaborative mindset and experience working well in teams, while also able to manage tasks autonomously
  • Flexible - able to adapt quickly to change
  • Strong organizational and problem-solving skills
  • Attention to detail, data accuracy and project management skills
  • Skill at and experience with soliciting and implementing feedback to improve performance
  • Proficiency with virtual engagement tools, such as Zoom and the Google Suite; experience with software such as Articulate Storyline, Adobe Creative Suite and Spoke LMS a plus
  • 1-2 years experience administering a learning/performance management system, such as Spoke, or experience in training development a plus

 

Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and other underrepresented people tend to only apply when they match every criteria. If you think you have what it takes, but don't meet every check box, we encourage you to still apply. 



Position Description

Physical requirements

These requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation:

 

  • Constantly operate a computer (including typing, reading)
  • Frequently remain in a stationary position for extended periods of time
  • Constantly communicate in-person, virtually, and from a range of distances

 

Benefits & Compensation

 

  • Salary to be discussed during interview
  • Employee medical, dental, and 401k benefits provided by Galileo; employee-paid dependent care and multiple ancillary benefits available
  • Generous parental leave and extensive support with leave planning
  • We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need; 20 personal days per year
  • We offer a significant camp discount to year-round and seasonal employees  

 

What’s the team like?

 

The Professional Development and Training team seamlessly blends meaningful, high-impact training programs with the fun and magic that Galileo is known for. Through high-quality, customized online and in-person training, they ensure our Headquarters, Camp Director and Summer staff teams feel supported and set up for success. 

 

Who are we?

 

Galileo Learning brings best-in-class educational programs to tens of thousands of kids each year online and through in-person summer day camps across the country. We believe the world needs innovators and that innovation can be taught. We think kids who learn to explore and who are willing to tackle challenges despite their fears are happier, more creative and more confident when faced with life’s challenges. And we think kids with these skills are more likely to change our world and be the masters of their own.

 

Here, values aren’t just lip service — we aim to be visionary, courageous, collaborative, determined and reflective each day, and back that effort up with structure to ensure our success. People who joyfully work hard together, feel accountable for their work, are mission driven, and play well with others tend to thrive in our culture. We’re a certified B Corp, were recently ranked #1 on the Best Places to Work in the Bay Area (and have been on the list for twelve plus years running), have been named one of Forbes’ Best Small Companies in America, and over 97% of our summer staff say they would recommend working for us. Joining Galileo means joining an organization that is a model of innovative learning, with a company-wide commitment to Inclusion and Diversity, broadening our impact and a stellar staff experience

 

  

Work Location

 

Galileo Headquarters, 1021 3rd Street, Oakland, CA 94607. Please note that, due to COVID-19, Galileo currently adheres to a hybrid office and work from home policy. More information to be provided during the interview stage.

 

COVID-19 Vaccination Policy

Galileo prioritizes the health and well-being of our staff and vaccines are the best tool currently available to protect our staff. Therefore, for everyone's safety as a condition of employment, all employees will be required to demonstrate that they have been fully vaccinated against COVID-19 if their role requires them to be in-person (per OSHA’s COVID-19 Vaccination Emergency Temporary Standard). Whether you require a reasonable accommodation or exemption will not impact consideration of your candidacy.

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