Field Operations Coordinator

Location
US-CA-Oakland

 

Galileo is looking for an astute, service-minded coordinator to join our fast-paced Field Operations team. Our Field Operations Coordinators ensure that all gears on the team run smoothly, supporting the A-Z logistics of delivering exceptional camp programming to 30,000+ kids each summer. They’re organizational masters and can easily pivot from detailed systems management to providing thoughtful support.

 

We value divergent thinkers who bring various experiences and viewpoints to the table. We strongly encourage members of underrepresented groups and people of diverse backgrounds to apply.

 

Who are you?

  • You are intrigued or inspired by Galileo’s mission and purpose. Innovation education, project-based learning, and working in a professional, welcoming, deeply camp-inspired environment should sound like things you’re ready to explore or sign up for.
  • You get deep satisfaction from supporting the vision of a team. You’re motivated by a feeling of personal accountability to provide excellent service to your colleagues. It’s part of your personal brand to be a quick, thorough, and friendly email responder and take ownership of anything on your plate.
  • Creating and maintaining tools and systems is your jam. Your natural inclination is to put things in order, and you recognize the impact a strong system can have on the whole team. The only thing you enjoy more is identifying and pursuing ways to improve existing tools and systems to provide even better service.
  • You’re nimble and eager to grow. You’re excited to join a high-functioning team and continuously seek feedback to learn and grow. 
  • You care about people and the relationships you build with them. You communicate clearly and effectively while acting with a deep sense of empathy.

 

Who are we?

At Galileo, we believe the world needs innovators and that innovation can be taught. We also think kids who learn to explore and are willing to tackle challenges despite their fears are happier, more creative, and more confident when faced with life’s challenges. And we think kids with these skills are more likely to change our world and be masters of their own.

 

It takes a village to bring best-in-class educational programs to tens of thousands of kids each year. Our employees take personal responsibility for bringing our values to life and making our company and culture better. Here, values aren’t just lip service — we aim to be visionary, courageous, collaborative, determined, and reflective each day and back that effort up with structure to ensure our success. People who joyfully work hard together, seek feedback to improve themselves, feel deeply accountable for their work, are mission-driven, and play well with others tend to thrive in our culture. 

 

We’ve been recently ranked #1 on the Best Places to Work in the Bay Area (and have been on the list for twelve plus years running) and named one of Forbes’ Best Small Companies in America. Joining Galileo means joining an organization that is a model of innovative learning, with a company-wide commitment to Inclusion and Diversity, broadening our impact, and a stellar staff experience

Position Description

What’s the team like?

The Field Ops Coordinator will join the dynamic and tight-knit Field Ops team. Primarily Regional Directors, this group is full of master multi-taskers, mentors, educators and get-things-done-like-no-one’s-business go-getters. Working closely with all departments within our organization, the Field Ops team strategizes, plans, and executes all aspects of delivering our camp programs. 

 

What’s the job, really?

The Field Operations Coordinator is a project and systems dynamo who enjoys putting things in order and managing details to support the success of a team.

 

  • You’ll provide dazzling overall admin support to the Field Operations team, including everything from coordinating schedules to conducting community research to expense tracking and reporting. 

 

  • You’ll impeccably track vital data and content through creating and manipulating Salesforce reports, synthesizing and preparing reports in Google Sheets and Google Slides, and cataloging a digital photo and video library.

 

  • You’ll be an integral member of event-planning projects, managing travel logistics, securing venues, negotiating contracts, and preparing materials and supplies.
  • You’ll be the epitome of concierge service to our teams. You’ll masterfully answer and respond to various inquiries and dispatch requests for support from our on-location camp teams, all while exuding confidence, know-how, and cheer. 
  • You’ll consistently support the creation, maintenance, and execution of annual team workplans, ensuring overall functional success. 

What are we looking for?

  • Bachelor's degree or equivalent experience
  • 1-2 years experience in an administrative role preferred, but not required 
  • Computer savvy, with solid command of both Microsoft and Google Suites 
  • The ability to quickly learn new systems; experience with Salesforce report creation and advanced Excel knowledge a plus
  • Inclusive mindset, with a deep commitment to building diverse environments 
  • Experience and comfort with soliciting and implementing feedback to improve performance

  

Schedule & Time Commitment

  • 40 hours/week, Monday-Friday, year-round

 

Benefits & Compensation

  • Hourly, compensation to be discussed during interview

 

  • Employee medical and dental benefits provided by Galileo; employee-paid dependent care and multiple ancillary benefits available.

 

  • Generous parental leave and extensive support with leave planning.

 

  • We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need; 20 personal days per year.

 

  • We offer a significant camp discount to year-round and seasonal employees  

Work Location

Bay Area preferred. Remote location possible in following states: Washington, California, Colorado, Illinois, Virginia, District of Columbia, Maryland.

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