Galileo Headquarters

Headquarters Job Listings


Listed below are current openings on our Headquarters team in all Galileo locations. Please click on the job title for more information and to apply.

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Search Results

Galileo is looking for a detail-focused, service-minded relationship builder to join our Customer Success team. The Customer Support Specialist will be the face of Galileo, spreading the word on our programs, welcoming families via phone and email, and guiding them through the enrollment process. This role is the perfect vehicle to grow in the business and marketing fields, as you’ll gain first-hand knowledge of what it takes to provide world-class service to thousands of customers.

 

We value divergent thinkers who bring various experiences and viewpoints to the table at Galileo. We strongly encourage members of underrepresented groups and people of diverse backgrounds to apply.

 

Who are you?

  • You’re inspired by Galileo’s mission and purpose. Innovation education, project-based learning, and working in a professional, welcoming, deeply camp-inspired environment should sound like things you’re ready to explore or sign up for.

 

  • You’re a visionary collaborator and independent contributor. You can collaborate with others towards a creative vision, but have no issues tackling projects alone.

 

  • You can juggle—and juggle well. You can manage a variety of projects simultaneously. Changing deadlines? Multiple stakeholders? Quick turnaround times? Easy breezy. You manage your time well and are meticulous about the details.

 

  • You’re an organized problem solver and eager learner. You love fine-tuning processes, can multitask in a changing environment, and easily absorb a great deal of new information quickly.

 

  • You care about people and the relationships you build with them. You communicate clearly and effectively, while acting with a deep sense of empathy.

 

Who are we?

We think the world needs innovators. We also think kids who learn to explore and fail without fear—the essence of innovation—are happier, more creative and more confident when faced with life’s challenges. And we think kids with these skills are more likely to change our world and be the masters of their own.

It takes a village to bring best-in-class, ever-evolving camp programs to over 30,000 campers each summer. At HQ, we believe that we are Galileo; through the work of each contributor and team, we bring our values to life, and constantly make our company and culture better. Because here, values aren’t just lip service — we aim to be more visionary, courageous, collaborative, determined and reflective each day, and back that effort up with structure to ensure our success. People who work hard, seek feedback to improve their work and themselves, feel deeply accountable for excellent work product, and play very, very well with others tend to thrive in our culture. Complainers don’t.

We like each other, we joyfully work hard together, and united by a shared dedication to our mission to create a world of fearless innovators, we encourage innovation in everything we do. We’re also a certified B Corp, and uphold a company-wide commitment to camper inclusion and broadening our impact. Learn more about our purpose from our CEO & Founder, Glen Tripp.



What’s the team like?

 

This isn’t your ordinary Customer Service department. Galileo’s Customer Success team is made up of relationship masters, whose work revolves around a deep sense of pride for Galileo’s programs and an unrelenting commitment to top-notch customer experience. You will join a team of charismatic problem solvers and storytellers, who always operate with thoughtfulness and empathy.

 

What’s the job, really?

  • You’ll act as the voice of Galileo, illustrating the camper experience through the use of compelling narrative to camper families and prospective clients, while identifying opportunities to register for additional weeks of camp and add-on services.

 

  • You’ll respond to a high volume of phone and email inquiries (Galileo expects over 50,000 enrollments in 2018) while maintaining excellent customer service, 100% accuracy and incredibly prompt response time.

 

  • You’ll uphold Galileo’s highest standards of service while serving as the main point of contact for parents and staff, resolving inquiries and responding with empathy to concerns to build lasting relationships.

 

  • You’ll use Salesforce.com to accurately enroll campers and process refunds, cancellations, and session transfers.

 

  • You’ll assist with Galileo’s financial assistance program by working with teammates to review and award financial assistance to approximately 2,800 campers.

 

  • You’ll assist with mailings to customers and other projects as necessary to meet department and company goals.

 

What are we looking for?

  • Bachelor's degree or equivalent experience
  • 2 years experience in a customer service role
  • Demonstrated experience with the Microsoft Suite (CRM experience a plus)
  • Excellent attention to detail, with a professional, enthusiastic and warm phone presence
  • Experience with consultative sales in a high-touch customer service environment preferred, but not required
  • Conversational understanding or fluency in Spanish a plus, but not required
  • Skill at and experience with soliciting and implementing feedback to improve performance

 

Schedule & Time Commitment

  • Training: December 11th - December 15th. Position begins January 2nd and ends mid-August
  • Full and part-time schedules available

 

Benefits & Compensation

  • $18.00/hour
  • Temporary Employee (non-benefitted)
  • Paid sick leave is accrued at a rate of one hour per every thirty hours worked. Accrual begins on the first day of employment. Paid sick leave may be used beginning on the 90th day of employment.

Work Location

Galileo headquarters, 1021 Third Street, Oakland, CA 94607

 

Application Deadline: November 10th, 2017



US-CA-Oakland

Galileo is looking for an agile and service-minded seasonal coordinator to join our highly collaborative People Operations team. This seasonal team member supports all summer staff hiring process logistics — while also ensuring timely, informative, and gracious correspondence with both candidates and hiring managers.

 

We value divergent thinkers who bring various experiences and viewpoints to the table at Galileo. We strongly encourage members of underrepresented groups and people of diverse backgrounds to apply.

 

Who are you?

  • You are intrigued or inspired by Galileo’s mission and purpose. Innovation education, project-based learning, and working in a professional, welcoming camp-inspired environment should sound like things you’re ready to explore or sign up for.
  • You’re a deeply accountable, service-minded powerhouse. You take great pride in leveraging your administrative talents to support others. It’s part of your personal brand to be a quick, thorough and friendly email responder, and take ownership over anything on your plate.
  • You can juggle—and juggle well. You can manage a variety of projects simultaneously. Incoming emails? Multiple stakeholders? Easy breezy. You manage your time well and keep your calendar in tip-top shape.
  • You’re nimble and eager to grow. You’re excited to join a high-functioning team, and continuously seek feedback to learn and develop.
  • You care about people and the relationships you build with them. You communicate clearly and effectively, while acting with a deep sense of empathy.

 

Who are we?

We think the world needs innovators. We also think kids who learn to explore and fail without fear—the essence of innovation—are happier, more creative and more confident when faced with life’s challenges. And we think kids with these skills are more likely to change our world and be the masters of their own.

It takes a village to bring best-in-class, ever-evolving camp programs to over 30,000 campers each summer. At HQ, we believe that we are Galileo; through the work of each contributor and team, we bring our values to life, and constantly make our company and culture better. Because here, values aren’t just lip service — we aim to be more visionary, courageous, collaborative, determined and reflective each day, and back that effort up with structure to ensure our success. People who work hard, seek feedback to improve their work and themselves, feel deeply accountable for excellent work product, and play very, very well with others tend to thrive in our culture. Complainers don’t.

We like each other, we joyfully work hard together, and united by a shared dedication to our mission to create a world of fearless innovators, we encourage innovation in everything we do. We’re also a certified B Corp, and uphold a company-wide commitment to camper inclusion and broadening our impact. Learn more about our purpose from our CEO & Founder, Glen Tripp.



What’s the team like?

 

The People Operations team is not your average Human Resources department. You’ll be on a team that approaches everything — from the way we attract and select candidates to the quality of service and the benefits offered to our employees — in a way that reflects the pride we take in hiring and retaining exceptional staff teams.

 

What’s the job, really?

We’re looking for a Junior Recruiting Coordinator who not only enjoys delivering exceptional candidate or customer care, but also relishes managing logistical details in support of the success of a team.

 

  • You’ll coordinate logistics of the candidate interview process, including day-to-day management of the interview schedule, materials preparation for hiring managers, and more.

 

  • You’ll keep the gears of our well-oiled hiring machine turning. You’ll deftly track all communication with thousands of summer staff candidates in our applicant tracking system, from pre-application inquiries to post-interview references.

 

  • You’ll be the first voice of Galileo to hundreds of candidates. Customer care is the name of the game here. You’ll skillfully and warmly deliver guidance and service to candidates via email and phone.

 

What are we looking for?

  • Bachelor's degree or equivalent experience
  • 1-2 years experience in an administrative role preferred, but not required
  • Demonstrated experience with the Microsoft Suite and Google products, as well as the ability to pick up new systems quickly (like our applicant tracking system)
  • Excellent time management skills, and the ability to engage professionally and enthusiastically with applicants and internal clients via phone and email
  • Experience working with children or in an educational organization helpful, but not required
  • Skill at and experience with soliciting and implementing feedback to improve performance

 

Schedule & Time Commitment

  • Training days, approximately 30-40 hours per week from Thursday, January 4 – Friday, January 19
  • 40 hours/week, from Monday, January 22 – Friday, June 29

 

Benefits & Compensation

  • $17.50/hour
  • Temporary employee (non-benefited)  
  • Paid sick leave is accrued at a rate of one hour per every thirty hours worked. Accrual begins on the first day of employment. Paid sick leave may be used beginning on the 90th day of employment.

 

Work Location

Galileo Learning Headquarters, 1021 Third Street, Oakland, CA 94607

 

Application Deadline: November 10th, 2017



US-CA-Oakland

Galileo is looking for collaborative, detail-oriented Pick & Pack Assistants to join our fast-paced and friendly Warehouse team. These seasonal team-members are crucial to our company success, mindfully preparing camp supplies for shipment to over 70 locations across California and Chicago.

 

We value divergent thinkers who bring various experiences and viewpoints to the table at Galileo. We strongly encourage members of underrepresented groups and people of diverse backgrounds to apply.

 

Who are you?

  • You are intrigued or inspired by Galileo’s mission and purpose. Innovation education, project-based learning, and working in a professional, welcoming, deeply camp-inspired environment should sound like things you’re ready to explore or sign up for.
  • You’re a deeply accountable, performance-driven team-player. You take great pride in contributing your talents, often going above and beyond to help your team meet goals. 
  • You can juggle—and juggle well. You can manage a variety of projects simultaneously. Shifting deadlines? Multiple collaborators? You make it happen. You manage your time well, and have developed solid prioritization skills.
  • You’re nimble and eager to grow. You’re excited to join a high-functioning team, and continuously seek feedback to learn and grow.
  • You care about people and the relationships you build with them. You communicate clearly and effectively, while acting with a deep sense of empathy.

 

Who are we?

We think the world needs innovators. We also think kids who learn to explore and fail without fear—the essence of innovation—are happier, more creative and more confident when faced with life’s challenges. And we think kids with these skills are more likely to change our world and be the masters of their own.

It takes a village to bring best-in-class, ever-evolving camp programs to over 30,000 campers each summer. At HQ, we believe that we are Galileo; through the work of each contributor and team, we bring our values to life, and constantly make our company and culture better. Because here, values aren’t just lip service — we aim to be more visionary, courageous, collaborative, determined and reflective each day, and back that effort up with structure to ensure our success. People who work hard, seek feedback to improve their work and themselves, feel deeply accountable for excellent work product, and play very, very well with others tend to thrive in our culture. Complainers don’t.

We like each other, we joyfully work hard together, and united by a shared dedication to our mission to create a world of fearless innovators, we encourage innovation in everything we do. We’re also a certified B Corp, and uphold a company-wide commitment to camper inclusion and broadening our impact. Learn more about our purpose from our CEO & Founder, Glen Tripp.

 

 

What’s the team like?

 

The Galileo Warehouse team are masters of multitasking and organization, successfully coordinating the purchasing, inventory management, and delivery of all camp materials. You will be on the team that provides thousands of young innovators with tools to tinker and create. Plus, you’ll do it in a place filled with glue sticks and googly eyes, pool noodles and paper mache. It’s behind-the-scenes magic in the making.

 

What’s the job, really?

We’re looking for Pick & Pack Assistants who not only enjoy delivering operational and packing support in a warehouse setting, but also relish opportunities to take initiative and improve team productivity.

 

  • You’ll help pull, count, prepare, and pack thousands of camp supplies, while consistently demonstrating a commitment to timeliness and accuracy.

 

  • You’ll impeccably and swiftly perform vital and repetitive tasks with urgency, enthusiasm, and an eye for areas of improvement.

 

  • You’ll bring a deep sense of ownership to your work and space, taking every opportunity to maintain, organize, and beautify the production warehouse.

 

  • You’ll be a pillar of Galileo standards. You will exemplify the special Galileo brand of teamwork, and find great joy in ensuring every camp has the supplies needed for a magical summer.

 

What are we looking for?

  • Minimum of 1-2 years experience in a production environment
  • Demonstrated commitment to professionalism,  accuracy and attention to detail
  • Ability to fulfill the administrative and physical demands of the position, including but not limited to: typing, writing, and reading; lifting and carrying up to 40 lbs; frequent standing, walking or kneeling; seeing, hearing, and speaking (both nearby and at a distance)
  • Skill at and experience with soliciting and implementing feedback to improve performance

 

Schedule & Time Commitment

  • 40 hours per week, January 8, 2018 – June 8, 2018
  • 6am to 2:30pm, Monday-Friday, occasional weekends

 

Benefits & Compensation

  • $14.00/hour
  • Temporary employee (non-benefited)  
  • Paid sick leave is accrued at a rate of one hour per every thirty hours worked. Accrual begins on the first day of employment. Paid sick leave may be used beginning on the 90th day of employment.

 

Work Location

Galileo Learning Warehouse, 2350 Davis Ave, Hayward, CA 94545

 

Application Deadline: November 17, 2017

 

US-CA-Hayward

Galileo is looking for astute, service-minded Seasonal Recruiters to join our fast-paced People Operations team. These team members are the first to greet our applicants, review resumes, schedule and conduct interviews, while embodying a constant commitment to candidate care.

 

We value divergent thinkers who bring various experiences and viewpoints to the table at Galileo. We strongly encourage members of underrepresented groups and people of diverse backgrounds to apply.

 

Who are you?

  • You are intrigued or inspired by Galileo’s mission and purpose. Innovation education, project-based learning, and working in a professional, welcoming, deeply camp-inspired environment should sound like things you’re ready to explore or sign up for.
  • You’re a deeply accountable, performance-driven team-player. You take great pride in contributing your talents, leading to concrete success toward both team and individual goals. 
  • You can juggle—and juggle well. You can manage a variety of projects simultaneously. Incoming emails? Multiple stakeholders? Easy breezy. You manage your time well and keep your calendar in tip-top shape.
  • You’re nimble and eager to grow. You’re excited to join a high-functioning team, and continuously seek feedback to learn and develop.

 

  • You care about people and the relationships you build with them. You communicate clearly and effectively, while acting with a deep sense of empathy.

 

Who are we?

We think the world needs innovators. We also think kids who learn to explore and fail without fear—the essence of innovation—are happier, more creative and more confident when faced with life’s challenges. And we think kids with these skills are more likely to change our world and be the masters of their own.

It takes a village to bring best-in-class, ever-evolving camp programs to over 30,000 campers each summer. At HQ, we believe that we are Galileo; through the work of each contributor and team, we bring our values to life, and constantly make our company and culture better. Because here, values aren’t just lip service — we aim to be more visionary, courageous, collaborative, determined and reflective each day, and back that effort up with structure to ensure our success. People who work hard, seek feedback to improve their work and themselves, feel deeply accountable for excellent work product, and play very, very well with others tend to thrive in our culture. Complainers don’t.

We like each other, we joyfully work hard together, and united by a shared dedication to our mission to create a world of fearless innovators, we encourage innovation in everything we do. We’re also a certified B Corp, and uphold a company-wide commitment to camper inclusion and broadening our impact. Learn more about our purpose from our CEO & Founder, Glen Tripp.



What’s the team like?

 

The People Operations team is not your average Human Resources department. You’ll be on a team that approaches everything — from the way we attract and select candidates to the quality of service and the benefits offered to our employees — in a way that reflects the pride we take in hiring and retaining exceptional staff teams.

 

What’s the job, really?

We’re looking for Seasonal Recruiters who not only enjoy delivering exceptional candidate or customer care, but also relish managing logistical details in support of the success of a team.

 

  • You’ll help manage the pipeline of incredible summer staff applicants, reviewing resumes in our applicant tracking system, leveraging resources to swiftly summarize notes, and ultimately determining how best to direct candidates to hiring managers.

 

  • You’ll impeccably guide candidates and track associated communication throughout the hiring process, which may include everything from application follow-up to interview confirmation calls to reference checks.

 

  • You’ll be the first voice of Galileo to hundreds of candidates. You will exemplify the special Galileo brand of candidate care, skillfully and warmly delivering advocacy and service to candidates via email and phone.

 

What are we looking for?

  • Bachelor's degree or equivalent experience
  • 1-2 years experience in an administrative role preferred, but not required
  • Demonstrated experience with the Microsoft Suite and Google products, as well as the ability to type 40 WPM
  • Experience working with children or in an educational organization helpful, but not required
  • Inclusive mindset, with a deep commitment to building diverse learning environments
  • Skill at and experience with soliciting and implementing feedback to improve performance

 

Schedule & Time Commitment

  • Training days, approximately 30-40 hours per week, January 4 – Wednesday, January 18
  • 28-40 hours/week, from Thursday, January 19 - Friday, June 1

 

Benefits & Compensation

  • $17.50/hour
  • Temporary employee (non-benefited)  
  • Paid sick leave is accrued at a rate of one hour per every thirty hours worked. Accrual begins on the first day of employment. Paid sick leave may be used beginning on the 90th day of employment.

 

Work Location

Galileo Learning Headquarters, 1021 Third Street, Oakland, CA 94607

 

Application Deadline: November 10th, 2017

 

US-CA-Oakland

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